Find quick answers to common questions about our products, orders, shipping, returns, and more. Our FAQ section is here to help you shop with confidence and ease.info@dylinvest.com.
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Pre Sale Questions
1. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options displayed at checkout.
2. How long does shipping take?
Shipping typically takes 3–7 business days, depending on your location and selected shipping method.
3. Do you offer international shipping?
Currently, we only ship within [your country/region]. We’ll notify customers when international shipping becomes available.
4. How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking number and link to track your delivery.
5. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging. Visit our Returns page for full details.
7. Are your products under warranty?
Some items come with a manufacturer’s warranty. Please check the product description or contact us for warranty details.
8. How do I contact customer service?
You can reach us via our Contact Us page, email, or live chat during business hours.
9. Do you offer bulk or wholesale pricing?
Yes, we offer special pricing for bulk purchases. Contact us directly to discuss wholesale options.
10. Is it safe to shop on your website?
Absolutely. Our site uses SSL encryption and trusted payment gateways to ensure your personal and financial information is secure.